Get ORQVION

Support

Report an issue. Track your ticket.

Pakistan-based product support for ORQVION Online Beta — crashes, license activation, PK checkout, or online/offline AI entitlements (AUTO routing). Share health snapshots or pasted logs only with explicit consent. We never ask for your repository; the license server is seats metadata only — not a prompt archive.

Open a ticket

We reply by email from Pakistan. Typical topics: clean-install issues, device-bound license refresh, PK checkout, or AUTO/ONLINE/OFFLINE routing and entitlements — never your Git remote.

Device context (optional)

From Settings → License or the desktop Help panel — no repo paths.

Track existing ticket

Use the ticket number from our email and the same work email you filed with.

Already signed in? View ticket threads in the customer portal with the same email.

Customer portal

What helps us reply faster

Include these in your message when relevant — still no source upload.

  • Routing mode: AUTO, ONLINE, or OFFLINE — and whether offline ORQVION AI + GGUF is enabled.
  • Plan (Free, Pro, Business, Enterprise) and whether activation uses the public server or your org license URL.
  • For enterprise: ORQVION_LICENSE_URL hostname only — not repo paths or chat transcripts.
  • Payment reference or JazzCash / Easypaisa transaction id for billing tickets.

Help & FAQ

Install, routing modes, activation, refunds, and when to open a ticket vs read docs.

Open guide →

Docs hub

Step-by-step Online Beta setup, license server, and org policy.

Open guide →

Account & license

How web signup, checkout keys, and desktop SSO relate.

Open guide →